Support That Continues Even After Handover
The project does not end on the day of handover. Small snags, usage adjustments and fine tuning are natural in every interior. DELECON® DESIGN CO. keeps a structured after-service window so that you are never left alone after the keys are given.
From hinge alignments and minor touch-ups to guidance on cleaning and long-term maintenance, our team responds through calls, WhatsApp groups and scheduled visits across Mumbai, Navi Mumbai and Thane.
Once you start staying in the new interior, real-life usage begins. A shutter may need a slight alignment, a drawer channel might need tightening, a wall corner may require a small touch-up after moving in. Instead of treating these as complaints, we consider them a natural part of the after-service phase.
DELECON® maintains a simple, respectful follow-up system. Depending on the project, clients are usually connected through a WhatsApp group or a primary coordinator number. Photos, short videos or notes can be shared, and our team assesses whether the task requires a quick remote guidance, a technician visit or can be clubbed with the next scheduled round.
Pain → Fix → Benefit:
Pain: “After handover nobody picks the call, small issues stay pending.”
Fix: Structured communication and defined visit windows.
Benefit: You feel supported, not abandoned, and the interior settles properly in the
first few months.
Mini Case Study: In one Seawoods 3BHK, we planned a combined after-service visit 30 days after move-in. All small points collected on the group— soft-close speed, wardrobe alignment, one loose knob, a minor paint touch-up—were addressed in a single, well-prepared session. The client felt heard, and the home became truly “complete”.
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Snag List: small points noted after you start using the space.
Adjustment Visit: planned visit to fine tune hinges, channels and fittings.
Support Window: specific time period when after-service is most active.
Usage Guidance: tips on cleaning, loading and maintaining finishes.
Channel & Hinge Tuning: small mechanical tweaks for smooth operation.
Our Core Interior Services
FAQ – After-Service & Maintenance
How do I raise an after-service point?
You can connect with us through your existing project WhatsApp group or our office number. Share a short note, photo or video and our team will suggest the next step or plan a visit if required.
Do you cover only major issues, or small adjustments also?
Small adjustments are often the most important. Hinge tuning, drawer smoothness, soft-close speed and minor touch-ups are all part of helping your interior settle comfortably.
Is this a free service or chargeable?
Within the agreed warranty and support scope, many minor after-service points are included. If a task falls outside the scope, we inform you clearly before taking any step, so there is no surprise or confusion.